Sometimes our members (the asset owners) might temporarily have issues with responding to your enquiries. In this case you might see a message displayed when you’ve lodged an enquiry telling you about the problem. The announcement is displayed immediately after you lodge an enquiry and is also shown in the details area for each enquiry. […]

Maps are used throughout the BYDA referral service to help you better understand the areas you are working in. This article provides some tips and tricks for working with the maps.

Whenever you lodge an enquiry with the BYDA service, details of the enquiry are passed along to relevant asset owners who have an interest in the area of your job site. Each of these is known as a referral.

When you login in to the BYDA referral service, the first screen you will see is your dashboard. This provides quick access to your most recent enquiries.